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Results: 3
Tourism-Driven Mobilities
Mobilities discourse, regardless of its vital significance in day-to-day life, is under examined. It draws researchers' attention at theoretical level showing significant absence of empirical studies. The absence of a scale to...
Published by: IGI Global
Addressing Algorithmic Bias in AI-Driven Customer Management
Shahriar Akter, Katina Michael, Yogesh Dwivedi, Kumar Biswas, Ruwan Bandara, Shahriar Sajib
Nov 01, 2021
Research on AI has gained momentum in recent years. Many scholars and practitioners increasingly highlight the dark sides of AI, particularly related to algorithm bias. This study elucidates situations in which AI-enabled...
Published by: IGI Global
How Service Quality effects on Guest Satisfaction in Boutique Hotels
A.M.N.M. Gangananda, W.M.A.H. Bandara, R.A.D.D.N. Ranatunga, P.G.S.S. Pattiyagedara, G.B. Yashodha
Oct 31, 2022
Following the aftermath of the civil war, the Sri Lankan tourism industry begins to surge and enters its golden era. However, due to the Easter Sunday attack in 2019 and the COVID-19 global pandemic, Sri Lankan tourism is...
Published by: Singh Publication